Kommentare 89

3 Anzeichen dafür, dass Ihr Team ausgebrannt ist

Wenn Sie diese Anzeichen wahrnehmen, ist das ein Hinweis darauf, dass Sie etwas ändern müssen.

Wir alle haben schlechte Tage. Und wenn es sich so anfühlt, als liefe alles schief, kann es oft von Vorteil sein, die anderen Mitglieder Ihres Teams um Unterstützung zu bitten. Eine großartige Resilienzstrategie besteht darin, die Beziehungen zu Ihren Kollegen zu stärken, um Energie aus deren Unterstützung zu schöpfen.

Was aber, wenn die Arbeitsleistung bei allen zur gleichen Zeit sinkt? Bevor Sie versuchen können, das Ruder herumzureißen, müssen Sie zunächst die Anzeichen erkennen, die darauf hindeuten, dass das gesamte Team ausgebrannt ist. Hier erfahren Sie, worauf Sie achten sollten ‒ vor allem, wenn Sie eine Führungsrolle innehaben:

Weit verbreitete Apathie

Hatten Sie schon einmal eine Besprechung, die für einen späten Freitagnachmittag nach einer langen Woche angesetzt war? Der Organisator der Sitzung musste einfach sicherstellen, dass eine Gruppe zusammenkommt. Die Besprechung beginnt, und niemand hat Energie mitgebracht ‒ außer vielleicht der Organisator. Alle anderen wollen nur so schnell wie möglich und mit so wenig Engagement wie möglich aus der Besprechung herauskommen, weil ihre Gehirne kaputt sind.

Wenn das an einem Freitagnachmittag passiert, ist das kein Grund zur Beunruhigung. Lassen Sie alle nach Hause gehen, sich ausruhen und am Montag wiederkommen, bereit und aufgeladen. Wenn aber jede Besprechung (egal wann) beginnt, sich wie ein Freitagnachmittag anzufühlen, könnte das Team tatsächlich ausgebrannt sein.

Die Symptome von Burnout ähneln den Symptomen von Depressionen, wobei eines der häufigsten Symptome nicht Traurigkeit an sich ist. Es handelt sich um Anhedonie, d. h. das Fehlen jeglicher Freude. Wenn das Team keine Aufregung oder Freude empfinden kann, ist das ein großes Problem.

Unaufmerksamkeit im Detail

Nicht jeder Arbeitsplatz ist regelmäßig mit Zeichen der Freude erfüllt. Wenn Sie aus der Ferne arbeiten, kann es schwierig sein, bei einem Videogespräch ein wirkliches Gefühl für das Energieniveau der Mitarbeiter zu bekommen. Es kann auch sein, dass Sie mit Menschen zusammenarbeiten, die nicht gerne auf sich aufmerksam machen, so dass sie ihre Gefühle nur ungern zeigen.

Mangelndes Engagement können Sie aber auch auf andere Weise feststellen. Eine Möglichkeit ist, auf die Durchsetzung von Projekten zu achten. Teams, die ausgebrannt sind, gehen zwar die Dinge an, aber wichtige Details werden möglicherweise übersehen. Möglicherweise wird die Arbeit gar nicht abgeschlossen. Besonders besorgt sollten Sie sein, wenn einige Ihrer gewissenhaftesten Mitarbeiter anfangen, Projekte zu verpfuschen.

Keine Perfektion verlangen

Ein wichtiger Teil der Resilienz bei der Arbeit ist die Fähigkeit zu erkennen, wann eine Situation eskaliert, und Wege zu finden, um zu deeskalieren, um zu verhindern, dass aus einem kleinen Problem ein großes wird.

Perfektion ist ein zu hoher Standard, um ihn von irgendjemandem zu erwarten. Alles, was wir verlangen können, ist, dass die Menschen besser darin werden, die Energie in angespannten Situationen zu dämpfen, indem sie aus ihren Fehlern lernen.

Wenn jedoch ein Team, das in der Regel effektiv gearbeitet und gut mit anderen zusammengearbeitet hat, in einen Modus wechselt, in dem es sich ständig von negativer Energie ernährt und Rückkopplungsschleifen erzeugt, die außer Kontrolle geraten, ist das ein klares Zeichen für einen kollektiven Mangel an Belastbarkeit. An diesem Punkt ist die Gelegenheit für einen lehrreichen Moment vorbei. Es ist an der Zeit, sich auf das zugrundeliegende Burnout zu konzentrieren.


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